Privacy Policy

Introduction

OrbitLane Beavercreek Towing located at 1430 Oak Ct Suite 213, Beavercreek, OH 45430 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request our services, including:

• Name and contact information (phone number, email address)
• Location information (where you need service)
• Vehicle information (make, model, year, condition)
• Payment information (credit card details, billing address)
• Insurance information (if applicable)
• Any other information you choose to provide

We may also collect information automatically through our website, such as your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our towing and roadside assistance services
• Process payments and send invoices
• Communicate with you about your service requests
• Respond to your questions and provide customer support
• Send you updates, promotional materials, and other information (with your consent)
• Comply with legal obligations and resolve disputes
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (payment processors, insurance companies)
• Law enforcement or government agencies when required by law
• Third parties with your consent or at your direction
• Other parties in connection with a business transaction (merger, sale, or acquisition)

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to certain processing activities
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: